A version of this document is available in Mandarin here: UNSW IT supports Windows 10 and recent versions of MacOS, we recommend you use these in combination with the GlobalProtect Client and the Chinese Students Access Network. Note: You are unable to disable the GlobalProtect Client whilst it is installed, If you would like to remove it please follow the instructions below: Some students have reported seeing an error relating to an Invalid Server Certificate on Windows 7 and MacOS. If you are looking to have GlobalProtect installed on a platform other than Windows or MacOS, please contact the Service Centre with your enquiry. UNSW has determined the following dates where the SSAF is payable and/or where the SSAF debt is incurred: The incurral date is the date in which the debt is incurred. UNSW will not refund this amount after the incurral date, even in cases where a student has met the remission requirements for special circumstances. To view the charges that may apply to you for a semester or term please refer to What you pay (above). UNSW CRICOS Provider Code: 00098G | TEQSA Provider ID: PRV12055 | ABN: 57 195 873 179 Enter the portal address as csan.unswglobal.unsw.edu.au and click the Connect button. Students on exchange or cross-institutional at another institution where their primary degree is with UNSW (the ‘home’ institution), will still be subject to the SSAF charges. The Nucleus: Student Hub is your first point of contact for all things UNSW including information, advice, forms, and referrals to other services. Re-run the installer file obtained in the "Installing the Network Software" Section, Select "Remove GlobalProtect" and proceed with the uninstall process, Select "Uninstall GlobalProtect" and proceed with the uninstall process, If a reconnect does not resolve the issue, please check your MacOS local firewall and disable it, Head to >System Preferences>Security and Privacy>Firewall and disable the firewall.
The guidelines state that a student defined as part-time cannot be charged more than 75% of the maximum fee. 5. Getting Started. You may also see the message “System software from developer “Palo Alto Networks” was blocked from loading.”. 3. The Bill amends the Higher Education Support Act 2003. China Students Access Network (CSAN) solution is designed to provide a reliable and responsive online education service to students in China. Unless specified above, all students at UNSW Canberra are exempt from the SSAF charges. 4.
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If you choose to defer part or all of your fee, you are required to apply for a SA-HELP loan prior to the Incurral Date. Once client is in "Connected" state, continue to use your device as you would at Campus. UNSW has determined that it will charge the Fee to all students with the following exceptions:

6. 2. The fee is levied on eligible students by the University as a contribution towards services and amenities for the whole student population. Download the official UNSW app and access your timetable, library services, Moodle course content, maps and more, all on your mobile device. menu. Eligible students can elect to pay part of the full SSAF upfront to UNSW, or apply for a SA-HELP loan for the remainder or full value of the fee. No. The incurral dates are set for each semester or term. The compulsory Student Services and Amenities Fee (SSAF) contributes to the provision of many support, development and campus life services. Proceed to the "Connecting and Disconnecting to the Network" section.

online or distance delivery; teaching hospital attendance), or that they might not personally use the services and amenities provided. ... audio visual services chevron_right. There is no capacity under HESA 2003 to remit a SA-HELP debt incurred. Laptops are available to UNSW students at the self-service loan lockers in the Main Library and Law Library. EXPLORE SERVICES chevron_right. This service is to provide UNSW students in China more seamless network access to UNSW resources and functions from their homes abroad. Student Discounts. Head to >System Preferences>Security and Privacy>General. We enable our students to achieve academic success through our technology services. Whether you are an undergraduate, honours or postgraduate student, and are after timetables, assessment guidelines or information on scholarships, the links below have it covered. All Defence-funded and non-Commonwealth supported students enrolled in a program at UNSW Canberra/ADFA. UNSW IT’s self-service and support hub. The Student Services and Amenities Fee (SSAF) fee was established through the Student Services and Amenities Bill 2011. 2. 8. China Students Access Network (CSAN) solution is designed to provide a reliable and responsive online education service to students in China. 1. IT for Staff. For more information, you can visit Engineering Student Support services or phone: (02) 9385 8100. Please note, the SSAF is due by the incurral date each term/semester. Students enrolled in cross-institutional, PLuS Alliance, UNSW Online programs or exchange programs studying with UNSW (where UNSW is not the ‘home’ institution). Student Services . Under "Allow apps downloaded from:" allow "App Store and identified developers". If you find you are unable to access anything which you believe you should be able to, please contact the Service Centre. There is no provision to exempt students on the grounds of study or attendance mode (e.g. We enable our students to achieve academic success through our technology services. Download GlobalProtect Client for Windows as per OS type (64/32bit). Institutions can choose to charge up to that rate. For all current student enquiries: Tel: +61 2 8936 7005 Online: unsw.to/webforms Location: Face-to-face services are currently suspended. If you encounter this issue please follow the steps below: Some students have reported GlobalProtect issues with "No Network Connectivity" when initially connecting to the network. Click "Allow" to grant GlobalProtect Permissions. You may be able to access internet based applications such as: Email (Outlook), Turnitin, Identity Manager, myFiles, Moodle, Lecture Recording +(Echo360), CASD, The Box, LinkedIn Learning through CSAN solution but it is not design for UNSW intranet access. Yes, you can use the Health Service if you are not a student. More info . You may be able to access internet based applications such as: Email (Outlook), Turnitin, Identity Manager, myFiles, Moodle, Lecture Recording +(Echo360), CASD, The Box, LinkedIn Learning through CSAN solution but it is not design for UNSW intranet access. Enter the portal address as csan.unsw.edu.au and click the Connect button. The Student Services and Amenities Fee (SSAF) fee was established through the Student Services and Amenities Bill 2011.

If you have elected to defer your SSAF you are still eligible to pay part or all of the liability up to the Incurral Date. Home; Services expand_more (contains submenu) ... Services; Students; IT for Students Getting ready to study remotely. Can I use UNSW Health Services if I am not a Student? menu. Q. UNSW is one of Australia's top universities, ranked 45th in the 2018 QS World University Rankings.

Please note UNSW reserves the right to vary student fees at any time during enrolment in line with relevant legislation. IT for Students. STUDENTS - sign on for notices, and see more at Current Students UNSW IT. You will need to pay the AMA rate upfront then you … If you are presented with this error please follow the steps below. The Department of Education has advised the maximum annual charge is $308.00 in 2020. UNSW Sydney NSW 2052 Australia | Authorised by Deputy Vice-Chancellor Academic, UNSW CRICOS Provider Code: 00098G | TEQSA Provider ID: PRV12055 | ABN: 57 195 873 179, Table 1 (below) provides more detail on liability, Includes Undergraduate Commonwealth supported students at UNSW Canberra. However, it will not be bulk billed as the UNSW Health Service only bulk bills current UNSW students. Law Student Services. Explore our overseas study options. UNSW Sydney NSW 2052 Australia | Authorised by Deputy Vice-Chancellor Academic. Study remotely chevron_right. Please use Remote Access VPN to access intranet or internal faculty-based services. Eligible students have the option of a SA-HELP loan to pay the SSAF fee. Contact UNSW Engineering Monday to Friday: 9.30am - 4.30pm. The Bill amends the Higher Education Support Act 2003. Main navigation. Skip search. it-staff_0.jpg.

Keeping you connected with your student life! After the Incurral Date has passed you can no longer make a SSAF payment to the University for that Semester or Term and must arrange payment to the Australian Taxation Office (ATO) directly. All students are liable for the SSAF calculated based on their enrolment as at the incurral date for the semester or term. Looking to study in Australia? The network is for use in connecting to UNSW services and should be promptly disabled when returning to normal browsing. Incurral dates can be found on your Fee Statement each semester or term, or on this SA-HELP loan page. Ensure installation from "Installing the Network Software" has been completed.